Frequently asked questions are listed questions and answers.
Pick Up & Delivery
How can I sign up for the pick up & delivery service?
Sign up with Eco Green Cleaners or call 1-866-389-0110 to start service. Eco Green Cleaners will come by your house or place of work twice a week to pick up and deliver. You don’t even have to be there. Our drivers can pick up and deliver your cleaning at a pre-arranged location at your home or work place.
On your initial start date, place your garments in any bag and leave in your designated location by 7:30AM. After the first pickup, we will provide you a bag, and pickup&deliver either on Monday & Thursday or Tuesday & Friday.
What are scheduled pick-up and delivery days in my area?
Regardless where you live, You have 2 options: Automatic Route or Will Call Route
Route-1 (Armonk) - Mondays & Thursdays
Armonk, Bedford, Bedford Hills*, Greenwich*, Pound Ridge*, Purchase -
Route-2 (Pleasantville 01) - Mondays & Thursdays
Route-3 (Pleasantville 02) - Tuesdays & Fridays
Pleasantville, Briarcliff Manor, Chappaqua, Millowod, Mt Kisco, Thornwood
Route-4 (Bronxville) - Mondays & Thursdays
Bronxville, Eastchester, Mt Vernon, New Rochelle, Tuckahoe, Scarsdale, Pelham, Yonkers
Route-5 (Tarrytown) - Tuesdays & Fridays
Tarrytown, Sleepy Hollow, Briarcliff Manor, Irvington, Elmsford, Dobbs Ferry, Hartsdale, White Plains
What time do you pick up and deliver?
Our pick-up and delivery is between 7:30AM - 4:00PM.
Do you charge a delivery fee?
No. It is Free. Eco Green Cleaners deliver reps. will be in your neighborhood, so we can offer you this pick-up and delivery service at no additional charge. You just pay for your cleaning.
Where do you pick-up and drop-off my clothing?
Pick ups are from your porch or a pre-designated area. Clean clothes are returned to you and placed on the hook that is provided to you in the begining.
Do I have to be there when the order is picked-up and delivered?
No. Leave your bag on the porch or a pre-designated area, and we take care of the rest. We'll pick it up and deliver it back to you according to your pick up and delivery days above.
How do I pay for this service?
By Credit Card - We accept visa, Master Card, American Express and Discover. A monthly statement at the end of each month will be emailed to you.
How do I place an order each time?
By Phone: call 1-866-389-0110 leave your name, address and phone number
By Internet: go to www.ecogreencleaners.net and submit Pick Up Orders on our website.
By E-mail: e-mail us at firstname.lastname@example.org
How do I tell you about a special request concerning a garment?
If you have special instructions, attach a note to the item or leave a message on our voice mail at 1-866-389-0110. If ordering on line, enter a detailed note in the space provided in the special instruction field.
Dry Cleaning & Laundry
What is Eco Green Cleaning?
Eco Green Cleaners utilizes state-of-the-art hydrocarbon dry cleaning and wet cleaning machines. Our laundry operation also uses non-toxic cleaning detergent for all laundered articles. We are committed to running a low impact business, including the exclusive use of biodegradable, non-toxic solutions and energy-efficient machinery, while providing superior quality and innovative dry cleaning and wet cleaning services.
What is the benefits from Eco Green Cleaning
- It is pure and gentle on clothes and skin but tough on dirt and stains
- 100% odor-free
- Non-toxic, Non-allergenic & Non-irritating
- It is safe for customers, employees and earth
Do you provide Wash and Fold service?
Tailoring & Alteration
What is your turn around time?
What service you provide?